Excitel Broadband - Rohtak

Excitel Broadband: An Overview

Excitel Broadband is an Internet Service Provider located in Rohtak, Haryana, offering various internet plans to customers. However, the feedback from users has raised concerns about the quality of service provided.

User Experiences with Excitel Broadband

Many customers have reported dissatisfaction with Excitel's services. Issues such as poor connectivity and lack of customer support have been highlighted repeatedly. For instance, one user mentioned they faced "No internet" issues since a specific date, despite multiple attempts to contact customer support.

Common Complaints

1. Poor Customer Service: Numerous users have complained that no one answers their calls, and many feel that the staff is incapable of resolving issues. 2. Connectivity Problems: Reports of prolonged internet outages lasting several days are common. One user noted being without internet for four consecutive days with no resolution in sight. 3. Speed Issues: Customers have expressed frustration over not receiving the speeds promised in their plans, often reporting speeds significantly lower than expected. 4. Unresolved Issues: After repeated complaints, many users found that their problems were never addressed. A common sentiment among reviews is the feeling of being ignored by the customer service team.

Alternatives to Consider

Given the numerous complaints regarding Excitel Broadband's service quality, potential customers might want to explore other ISPs in the area with better customer service ratings and reliability. Local alternatives may provide more responsive support and consistent internet speed.

Conclusion

While Excitel Broadband may offer attractive plans, customer reviews suggest significant areas of concern regarding service reliability and support. Prospective customers should consider these factors before making a decision.

You can reach us at

Shop No 113, Infront Of Reliance Fresh, Main, Jhajjar Rd, 124001 Rohtak, Haryana - India (IN)

The contact phone of the respective Internet service provider is +911169657070

And if you want to send a WhatsApp, you can do so at +911169657070

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The website is Excitel Broadband

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