C-wiz System & Solutions - Kalyan, Dombivli

C-WIZ System & Solutions: Your Go-To Computer Store in Kalyan, Dombivli

C-WIZ System & Solutions has been a well-known name in the heart of Dombivli for years, serving as a key destination for computer-related needs. However, customer feedback about the store sheds light on mixed experiences surrounding their service and payment options.

Customer Experiences: A Mixed Bag

The reputation of C-WIZ System & Solutions varies significantly among customers. Some customers appreciate the competitive pricing that has kept them coming back for over 15 years. For instance, one long-time patron mentioned, "Very good products with reasonable prices," highlighting their consistent reliability in providing quality PC components. In contrast, other reviews indicate serious concerns regarding customer service. Issues range from unresponsive staff to unclear communication about pricing. One dissatisfied customer noted, "The Staff and the owner does not care about his customers," indicating potential areas for improvement in customer engagement.

Payment Flexibility: A Need for Improvement

A common theme in customer feedback is the limitation in payment options at C-WIZ. Many customers express frustration over the absence of modern payment methods, such as debit cards and NFC mobile payments. A former customer stated, "This shop has completely eliminated card/UPI based payments and only accepts hard cash." In today’s cashless economy, this practice can be seen as a significant drawback, especially when compared to online retailers that offer more convenience.

Accessibility for All Customers

C-WIZ System & Solutions seems to prioritize accessibility, with a wheelchair-accessible entrance and car park. This inclusivity ensures that all customers can visit the store comfortably, but it is essential that they also focus on creating a welcoming atmosphere through improved service.

Conclusion: Potentials and Pitfalls

While C-WIZ System & Solutions offers a variety of computer products and has a loyal customer base due to competitive pricing, it faces challenges with customer service and payment accessibility. Addressing these issues could help transform customer experiences from mixed to positive, ensuring that they remain a trusted choice for IT solutions in Dombivli. As they work on these aspects, C-WIZ has the possibility to enhance its reputation and grow even further in the market.

The premises are located at

Shop No- 4, Krishna Niwas, Chiplunkar Road, Dombivli, 421201 Kalyan, Dombivli, Maharashtra - India (IN)

The contact line of the respective Computer store is +917400010505

And if you want to send a WhatsApp, you can do so at +917400010505

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