Genuine Computer - Amravati

Businesses and services in India

Genuine Computer - Amravati, Maharashtra

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Exploring Genuine Computer Store in Amravati, Maharashtra

Genuine Computer, located in the heart of Amravati, Maharashtra, offers a variety of offerings that cater to both tech enthusiasts and everyday users alike. From laptops to computer accessories, this store is well-known for its extensive range of products and services.

Service Options and Amenities

At Genuine Computer, customers can expect several service options, including: - Repair services for laptops and desktops - Assembly service for custom builds - On-site services to address issues at your location Despite these offerings, feedback indicates a mixed experience regarding the quality of these services. Some customers have reported dissatisfaction with the handling of repairs, suggesting a need for more careful and competent service from staff.

Payment Methods and Accessibility

Customers at Genuine Computer can enjoy various payments methods, including credit cards, debit cards, and even cheques. However, some customers have expressed frustration over unexpected charges associated with card payments, particularly an additional fee for credit card transactions. This has led to a perception of less-than-transparent pricing.

Recycling and Sustainability Efforts

In line with modern practices, Genuine Computer also participates in recycling initiatives, promoting the responsible disposal of old electronics. This not only supports sustainability but also encourages customers to think about their impact on the environment.

Customer Experience: Quick Visit and In-store Pick-up

For those looking for convenience, the store offers in-store pick-up options, making it easy to grab items quickly. Additionally, many customers appreciate the quick visit service for minor requirements. That said, some reviews highlight that being attentive to customer service could significantly enhance the overall experience.

Wi-Fi and Additional Amenities

Genuine Computer provides complimentary Wi-Fi for patrons, allowing them to browse products online while in-store, enhancing the shopping experience. However, patrons have pointed out that the store can become crowded, affecting accessibility and personal attention.

Conclusion: Weighing the Pros and Cons

While Genuine Computer in Amravati boasts an extensive range of offerings and competitive prices, customer feedback indicates that the quality of service, particularly in repairs, varies greatly. Those interested in purchasing or servicing their technology should weigh their options carefully, keeping in mind the importance of good customer support alongside product availability.

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Comments:

Showing from 1 to 20 of 38 comment(s) received.

Tyler Roberts (20/07/25, 2:33 pm):
This store is just fantastic! They can quickly pinpoint the issue and have the expertise to fix it. With their skilled professionals on board, you can bet your problem will be resolved in no time. A go-to destination for all your ICT needs in Amravati.
Zachary Ward (16/07/25, 2:37 am):
I must say, this place is the absolute pits for purchasing a laptop. The customer service is simply abysmal. My advice? Take your business elsewhere, either to a different store or look online for better options. Cheers!
Jesse Cox (14/07/25, 6:15 pm):
One can find top-notch products at a more affordable price.
Amelia Rodriguez (12/07/25, 2:46 pm):
I am from outside Amravati and I asked them to fix my PC right away and they repaired it instantly 🙂 Excellent service...
Elizabeth Ford (11/07/25, 7:29 pm):
Last time I got a laptop, they included a bag with it, but this time they charged extra for the bag to raise funds for the new store. The authentic computer store seems to have lost its authenticity. When I bought a laptop this time, they did not provide a bag, claiming that the company had stopped offering them. However, when I visited another computer shop, they were still giving out bags. I truly regret buying from this store.
Ryan Campbell (10/07/25, 5:56 pm):
Laptop and PC spare parts in stock at unbeatable prices, cheaper than anywhere else!
Timothy Fisher (09/07/25, 4:44 pm):
I do not recommend this store at all. I had a terrible experience there. I went to Genuine Computers seeking help with a problem, and instead of solving it, they ended up damaging my laptop by forcefully tightening it until the body broke. It seemed like they did it on purpose just to make extra money. Such a low mentality from the people there.
Doris Ward (08/07/25, 4:30 pm):
The customer service at this computer store is quite poor, as they do not answer calls or respond to messages. It can be frustrating 😡 ...
Samantha Jones (07/07/25, 12:31 pm):
Top-notch store for PCs and laptops in Amravati, plus excellent service!
Nicholas Gutierrez (07/07/25, 10:17 am):
Top selling laptop available at the most competitive price compared to other sellers in Amravati.
Daniel Roberts (04/07/25, 10:11 am):
All the top-quality computer-related products are up for grabs at unbeatable prices.
Donald Kelly (03/07/25, 4:43 pm):
The behavior and the owner's response were fantastic and very helpful. The prices were really affordable compared to other retailers in the area.
Keith Collins (03/07/25, 5:48 am):
Great service but the customers could use a tad more patience.
Evelyn Kelly (02/07/25, 1:17 pm):
The Computer store is top-notch and the store owner is great. However, the replacement manager, Dinesh Pandey, leaves a lot to be desired. He provided me with a damaged product as a replacement. When I visited the official HP store directly, they informed me that my replacement product had been sent 15 days ago and the Genuine store had given me an old, used product instead.
Gabriel Morales (01/07/25, 8:24 pm):
This was my initial encounter, and it was truly quite dreadful.
Amelia Wilson (01/07/25, 10:27 am):
Great service, helpful team. Affordable rates for all computer repairs.
Gloria Mitchell (26/06/25, 11:42 am):
Great service here... They really know how to take care of their customers
Louis Gonzales (24/06/25, 1:42 pm):
Outstanding service at all times! They always strive to offer the best recommendations at affordable prices and ensure genuine customer satisfaction. I have used their services for both my desktop and laptop multiple times, and I have never been disappointed. Thank you, Genuine Computers!
Jordan Green (23/06/25, 1:58 pm):
Outstanding service and a wide selection of products available at unbeatable prices.
Margaret Foster (21/06/25, 12:14 pm):
Great deals on computers with affordable prices and top-notch service in Amravati.

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