Lenovo Service Center - Sysnet Global Technologies (p) Limited - Karnal

Lenovo Service Center - Sysnet Global Technologies (P) Limited in Karnal, Haryana

Are you looking for reliable computer service? The Lenovo Service Center at Sysnet Global Technologies (P) Limited in Karnal, Haryana, stands as a prominent option for various laptop and technical support needs. This center is known for its wheelchair-accessible entrance, ensuring that all customers can access services comfortably.

Positive Experiences

Many customers have shared their positive experiences, highlighting the quality of service provided. Phrases like "Good service and helpful person on front desk" resonate frequently among patrons. The staff, described as experienced and polite, tend to create a welcoming environment. Users have noted:

• "Nice service given by coordinator; good job."
• "Outstanding service at reasonable price."
• "Very helpful staff who provide good guidance."
• "Fantastic service by staff."

Areas for Improvement

While many have praised the center, there are notable concerns that potential customers should consider. Some feedback indicates that not all experiences are favorable. For instance, instances of unprofessional behavior have been reported:

• A customer recounted, "Horrible experience... faced a lot of issues and harassment from the Lenovo customer care."
• "Customer care service is not good; they don't know how to talk with customers."
• "I went there, and they offered me a general solution which didn't address my issue."

Conclusion

The Lenovo Service Center at Sysnet Global Technologies (P) Limited showcases a mix of feedback. While there are many satisfied customers appreciating the service and staff professionalism, several report a need for improvement in customer service attitudes and problem resolution processes. Overall, if visiting, it’s wise to prepare for varying experiences. Remember, the center features a wheelchair-accessible entrance to accommodate all visitors.

Ensuring a smooth experience at any service center involves setting realistic expectations, especially when reflecting on the diverse feedback provided by previous customers.