Hp Care - Hisar

HP Care Computer Service in Hisar, Haryana: An Overview

If you are considering HP Care for your computer service needs in Hisar, Haryana, it's essential to weigh both positive and negative experiences shared by previous customers. In this article, we will delve into the various aspects of their services.

Customer Experiences: A Mixed Bag

The feedback from customers regarding HP Care in Hisar has been largely negative. Many users have reported feeling dissatisfied with the services they received. One customer highlighted that they felt it was the "worst experience," stating, "they are charging 5 times of normal rates in the industry." This sentiment is echoed by others who expressed frustration about the high costs compared to competitor services.

A recurring issue mentioned was the lack of resolution for software problems. One unhappy client commented, "Go for another company; I am suffering from software issues from last three months and my issues are not resolved." The perception of inadequate expertise among the engineers was also significant, with one user stating, "Zero expertise engineer, never pick up my calls."

Service Quality Concerns

Several customers reported issues related to billing and warranty processes. For example, one customer shared their frustration over not receiving an original bill after repairs, saying, "they didn't provide me the ORIGINAL BILL having warranty." This has led many to express distrust in the service center's practices.

Moreover, complaints about communication breakdowns were prevalent. Customers noted, "never responded to my calls and messages," which indicates a troubling lack of customer support. One user even declared, "the worst place to get your laptop service."

Positive Anecdotes: A Silver Lining?